İngiliz hükümetinin geliştirmiş olduğu ‘En İyi Yönetim uygulamaları’nın (Best Practices Management) akreditasyon ve sınav merkezi APMG, PRINCE2 ve diğer uygulama konularında eğitim ve sertifikasyon almak isteyenler için bir Önerilen Satınalıcı Rehberi (Proposed Buyer Guide) yayınlamış bulunmaktadır. Aşağıda bu rehberin orijinal İngilizcesini eğitim almak isteyenlerin bilgisine sunuyoruz.
Proposed Buyer's Guide
APMG-International accredit all our training organizations and trainers to the same standards, guided by international best practice standards concerning administration and delivery of training. However, training organizations have varying approaches and delivery mechanisms. To ensure you get the best experience from your training, we recommend you seek answers to some or all of the questions below before booking your course to ensure you get one suited to your individual needs and expectations.
1. Is the organization accredited by APMG to offer the product you want training for? *
2. What level of pre-course reading and support is available?
2.1 When will pre-course information be received?
2.2 Will the official course manual/guide be received before the start of the course (if applicable)?
3 What delivery methods are available?
3.1 If you are seeking an online delivery model, what features will this have and what help facilities will be available?
3.2 If you are seeking a traditional physical / classroom course, what is included at the venue? Do you have any accessibility / dietary requirements?
3.3 Does the course include group work and a chance to apply the method to scenarios?
3.4 Are all delegates on a course co-located or will some join remotely?
3.5 What is the training schedule (i.e. length of training days, breaks, etc)?
4 What is the maximum number of delegates that could be accepted on the course?
5 What is included in the course price?
5.3 Lunch and refreshments
5.4 Official manual/guide or other course books (to retain or on loan?)
6 What are the cancellation or transfer terms and conditions:-
6.1 If you initiate the change?
6.2 If the ATO initiates the change?
6.3 Is the course being booked guaranteed to run?
7 Who will your trainer be?
7.1 What experience do they have in using the method/guidance?
7.2 How often do they deliver courses?
7.3 What language will the course be delivered in?
8 What level and type of post-course support is available?
8.1 How and when will I be notified of my results?
8.2 How and when will I receive my certificate?
8.3 What feedback will I receive if I fail the exam/s?
9 What are the training organization's pass rates?
* Note: If an organization has not been approved by APMG, or is not officially affiliated to an organization that is, then they are not operating within the official scheme and are likely to be infringing IPR laws. As such you should not book a course with this organization. The only exception to this is ITIL® where other Examination Institutes (EIs) may have provided the accreditation. All approved APMG training organizations are available to view via our online search facility. Details of all ITIL EIs can be found on the ITIL official website.